Betting Rules

1. General betting principles

By opening an account, accessing the website or placing a wager, you agree to follow these betting rules together with the website's general terms and conditions, privacy policy and responsible gambling information. If a specific game has rules that differ from these general rules, the rules displayed for that game will normally apply to the relevant wager.

High Roller Casino offers gambling products for eligible users in accordance with the laws and requirements that apply to the service. You are responsible for checking that online gambling is lawful in your location and for complying with any rules that apply to you. Access may be restricted where the service is not available or where the operator cannot lawfully accept play.

You must use your own account when placing bets. An account must not be shared, sold, transferred or used by another person. You are responsible for keeping your login details private and for notifying the operator promptly if you believe your account has been accessed without permission.

• You must meet the applicable minimum age requirement before using the service.
• You must provide information that is accurate, current and complete when creating or maintaining an account.
• You must not place wagers on behalf of another person or allow another person to place wagers through your account.
• You must not use the service for unlawful activity, fraud, money laundering or any attempt to interfere with the website or games.
• You must not use tools, software or methods designed to manipulate a game, bypass security or gain an unfair advantage.
• You should check the displayed stake, odds, game selection and other bet details before confirming a wager.

The operator may carry out identity, age, payment, security and account checks. A wager, withdrawal or account function may be delayed or restricted while a check is being completed. Information requested for verification should be supplied through the approved process and must be genuine.

You are also responsible for understanding the basic operation of any game before placing a wager. Game information may explain the available bet types, winning combinations, game sequence, maximum or minimum selections and how results are determined. If you are unsure how a game works, review its rules before staking money.

2. Placing and accepting wagers

A wager is submitted when you select a game or betting option, enter or confirm the stake and follow the instructions shown on screen. Before confirming, review all information carefully. A displayed bet summary may include the selected game, stake, potential return, bet type and any applicable conditions.

A wager is not necessarily accepted merely because it has been entered or because funds appear to have been deducted temporarily. Acceptance is subject to the availability of the game, the status of your account, sufficient cleared funds, technical processing and any applicable checks. The relevant account record or bet history will generally provide the best indication of whether a wager was accepted.

Before confirming a bet

1. Check that you are signed in to your own account.
2. Confirm the game, table, market or betting option you have selected.
3. Review the stake and any displayed limits or conditions.
4. Make sure you understand whether the bet is single, combined, automatic, repeated or otherwise subject to special features.
5. Confirm that you are comfortable with the amount being risked.
6. Submit the wager only after checking the final bet information.

Once a wager has been accepted, it may not be cancelled, changed or withdrawn unless the applicable game rules or a specific feature expressly allows this. Closing a browser, losing an internet connection or leaving the website does not automatically cancel a submitted wager. You should check your bet history after an interruption rather than submitting the same wager again immediately.

A wager may be refused, voided, limited or suspended where there is an account restriction, insufficient balance, a technical issue, a suspected breach of the rules, an integrity concern or another valid operational reason. If a wager cannot be accepted, the available balance should be treated as subject to the account record and any required review.

Displayed odds, returns or other bet information may be subject to change before a wager is accepted. The information applicable to an accepted wager is generally the information recorded at the time of acceptance, subject to the relevant game rules and any correction required for an obvious error. You should not rely on a displayed amount until the wager has been confirmed.

You should only stake funds that you can afford to lose. Do not treat gambling as a way to solve financial difficulties, recover losses or generate regular income. If your play stops feeling enjoyable or controlled, stop using the service and review the available responsible gambling tools.

3. Game results, settlement and errors

Games are settled according to the outcome generated or recorded by the relevant game system and the rules shown for that game. The displayed result, game history and account transaction record may be used to determine the outcome of a wager. Results are not changed because a player expected a different outcome, experienced a losing run or believes a different result would have been more likely.

Where a game includes a random outcome, each result is determined by the game process described in the applicable rules. Previous results do not guarantee or predict future results. A series of wins or losses does not change the underlying chance of a later outcome, and there is no requirement for a game to produce a particular result after a certain number of plays.

Settlement and account records

• Accepted winning wagers are settled in accordance with the relevant game rules and any displayed conditions.
• Losing wagers are recorded as losses after the applicable result has been confirmed.
• Any return shown for a game is subject to the rules, stake and features that applied when the wager was placed.
• Your account history should be checked regularly so that errors or unexpected transactions can be raised promptly.
• A transaction may remain pending while the game result, payment or account activity is being reviewed.
• The operator may correct an account balance or transaction record where an obvious processing or settlement error has occurred.

Technical or administrative errors may include an incorrect display, duplicate transaction, interrupted game, missing result, incorrect balance, incorrect return or a failure to apply the relevant game rules. If an error affects a wager, the operator may take reasonable steps to restore the position that would have applied had the error not occurred. This may include voiding an affected wager, correcting the account record or reversing an amount credited in error.

You must not knowingly retain, withdraw or use funds that were credited to your account because of an obvious error. If you notice a suspected error, stop using the affected balance or game and report the matter through the available support or complaints process. The operator may investigate relevant records, including game logs, transaction data and account activity, when resolving a dispute.

If the website becomes unavailable or a game is interrupted, do not assume that a wager was cancelled or lost. Check your account history when access returns and allow any pending status to be resolved. Where the outcome cannot be reliably established, the wager will be handled in accordance with the applicable game rules and general terms.

If you believe a result or settlement is incorrect, keep a record of the relevant game, date, time, stake and transaction reference where one is available. Raise the issue through the available support or complaints channel as soon as reasonably possible. A review may require information from the account record and the system that processed the game.

4. Account conduct and responsible gambling

You are responsible for all activity carried out through your account until you notify High Roller Casino of a suspected security issue and take reasonable steps to protect your access. Keep your password confidential, use a secure device and avoid signing in through links or services that you do not trust. The operator may suspend or restrict an account where activity appears unsafe, unauthorised or inconsistent with these rules.

You must not attempt to avoid an account restriction by creating another account or using another person's account. You must also not use payment methods or personal information that belong to someone else. Account activity may be reviewed where there are concerns about identity, security, fraud, payment ownership or compliance with the website's terms.

Gambling should be treated as entertainment rather than a source of income. Set a budget before you begin and consider setting time and spending limits where those tools are available. Never chase losses by increasing your stake, borrowing money or continuing to play for longer than planned.

• Take regular breaks and keep track of how long you have been playing.
• Decide in advance how much you are prepared to spend and stop when that amount is reached.
• Do not gamble when you are distressed, intoxicated, tired or under pressure.
• Do not rely on gambling to pay bills or meet financial commitments.
• Talk to someone you trust if gambling is affecting your mood, relationships, work or finances.
• Use available account controls, cooling-off options, deposit restrictions or self-exclusion tools if you need help taking a break.
• Do not increase your stakes simply because you have lost, or continue playing solely to recover money.
• Keep gambling separate from essential household spending and other financial responsibilities.

If you have concerns about your gambling, stop playing and seek support from an appropriate Australian gambling-help service or qualified professional. You can also use the responsible gambling information and account tools made available through the website. Asking for help early can make it easier to regain control.

Questions about a wager should be raised through the available customer support or complaints channel. Include the relevant account or transaction information, the date and time of the issue and a clear explanation of what happened. Do not include sensitive payment details unless they are specifically requested through a secure process. These betting rules may be updated from time to time, so review the current version before playing.